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Better AI outputs and workflows

Build practical AI workflows and get better outputs

Practical AI workflows people actually use, keep using and improve. Built behavioural-science-first: quicker, cheaper, better outputs, and curiosity instead of fear.

We have built reconciliation tools, dynamic CRMs, proposal personalisation, sales demand signals and AI governance. We build with your team, or train yours to build.

You may be seeing

  • Confident outputs accepted without checking
  • The same prompt tried repeatedly until it agrees
  • Bias noticed in someone else’s output and missed in your own
  • The same task redone by hand because no one built it into a workflow

Better AI outputs and workflows, at a glance

Format
3 to 24 hours. In person or online. Delivered by us, or by your own trained facilitators. Part of Adapt Better.
You receive
  • A working AI workflow or prototype for a real task
  • A real way to check AI answers before trusting them
  • Ready-made prompts, instructions and templates for your team
  • A checklist for catching when AI is wrong
Send a messageBook a 15-minute call

Free, no obligation. Outcomes and deliverables are agreed before we start.

Participants at the Access by Design health hackathon, run with LSE

What happens

In the room

Hands-on sessions on your team’s real tasks: build a workflow, then check what it produces for accuracy and bias.

  • Build and test a workflow on a recurring task
  • Review workshops on accuracy, bias and governance
  • Bias-spotting on real outputs
  • Designing a review step that has teeth
  • Failure-mode mapping

What people will be able to do

Afterwards, people can:

  • Build and test a practical AI workflow on a real task
  • Write a clearer prompt and get a better answer
  • Spot when AI is confidently wrong
  • Check an AI answer, recognise its limits and know when to ask for help
  • Catch their own assumptions in the output

Outcomes

What it adds up to

  • Better AI outputs

    Clearer prompts in, and outputs checked for accuracy, bias and governance before they are used.

  • More successful projects

    Work that reaches real use and gets finished, not just planned.

AI use is low, hidden or meeting resistance? Psychology of Change and AI.

Checking what AI gives back is also a security habit. Digital security and cybersecurity.

This is also a component of ‘MindHug One’, 40 hours of training grounded in behavioural science, across wellbeing, AI and cybersecurity, and entrepreneurship.

Evidence

Does it work?

Measured across our Adapt Better programmes. Each figure says where it comes from.

Improved their digital knowledge, and nobody got worse, DSIT Digital Skills Initiative
85%DSIT Digital Skills Initiative
Of psychological safety measures increased, DSIT Digital Skills Initiative
96%DSIT Digital Skills Initiative
Grew in confidence applying complex digital skills, DSIT Digital Skills Initiative
75%DSIT Digital Skills Initiative
  • Governments

    UK Government, DSIT

    Result
    85% improved their digital knowledge, and nobody got worse
    Outcomes we delivered
    A 28 hour programme applying digital skills to real work: 75% grew in confidence with complex digital skills, and 20 coaches were trained to lead adoption work.
    Read the case study: Digital Skills and Adoption

Delivery

How it is delivered.

  • We deliver it

    Our facilitators and psychologists run it with your cohort, in person or online.

  • We train your people

    Your own coaches are trained to deliver it, so it continues after we leave.

Tailored either way. Built around what you are actually seeing, not picked off a list.

What is included

  • Facilitated workshops
  • A hands-on build session
  • Review-process design session
  • Team toolkit

How progress is assessed

  • Participants demonstrate the skill and explain the choices behind it
  • A completed workflow, prototype or checklist you keep
  • Follow-up on whether it is actually used, repeated or adapted
  • Any organisational measure you set, such as task time or work quality

Knowing matters. Doing changes things.

Send a message

A few lines is enough.

Why it works: what is underneath the behaviour

Underneath the behaviour

  • AI mirrors the people using it. Our framing, assumptions and biases go in, and they come back out
  • Fluency reads as competence, so confident outputs get accepted unexamined
  • Checking stops when it is unrewarded or unsafe. Psychological safety makes challenge possible, including upwards

How this programme is built, step by step

  1. Safety

    Disagreeing with the output has to be safe, including in front of a manager.

    01
  2. Understanding

    What a model is doing when it sounds sure, and where that breaks.

    02
  3. Reframing

    From "is this right" to "what would it look like if this were wrong, and would I notice".

    03
  4. Experience

    Hands-on sessions on your team’s real tasks: build a workflow, then check what it produces for accuracy and bias.

    04

Safety opens exploration. Exploration creates experience. Experience updates what people expect. Updated expectations change behaviour, and feed back into safety.